request_callback
request_callback
Request a callback
- Callers: partner key
- Label: Write
- Side effects: Queues a callback for a licensed advisor to place. A repeat ask for the same number folds into the open callback.
- Limits: Partner or platform key, sandbox: 100 quote requests a minute per key, 300 a minute per organization, and 5,000 a UTC day per organization. Live: 60 quote requests a minute per organization by default, and the key’s own bound when it has one.
- Hints:
readOnlyHint: false,destructiveHint: false - Result:
idof the callback request and itsstatus:queued, oralready_queuedwhen the number already had an open callback. - HTTP:
POST /v1/callback_requests
Input
Description
tools/list returns this description to a partner key:
Queues a call back to the person on Truvo’s staffed advisor line, which is available 24/7. Ask the person for the number Truvo should call, and send it only after they ask for a callback. Give them advisor_line.phone from get_capabilities if they want to call now. A repeat ask for the same number folds into the open callback.